Amigo wins KYC & AML Policy

KYC and AML controls are applied by Amigo wins to verify identity, reduce fraud, and combat financial crime. These safeguards help maintain fair play, user safety, and transparency under UK regulatory requirements.

• Fair play and equal treatment in line with licence conditions
• User safety and account protection
• Transparency about document submission and identity checks
• Compliance with applicable regulatory requirements

Every new user must complete ID verification before gambling and for ongoing access to payments. The identity check may require timely document submission and occasional updates.

• Government-issued photo identification
• Proof of residential address
• Confirmation that the payment method is held by the account holder
• Evidence of source of funds where required by regulatory requirements

The platform implements risk-based security measures to prevent money laundering, terrorist financing, and other illegal activity. Controls operate across the user lifecycle, from onboarding to withdrawals, and align to UK Gambling Commission rules, the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, and the Terrorism Act 2000.

• Continuous transaction monitoring and activity review
• Automated detection rules to flag suspicious activity and patterns
• Enhanced due diligence for higher-risk profiles, events, or jurisdictions
• Investigation of large, complex, or unusual transfers, including rapid in-and-out transactions
• Risk scoring to assess and manage exposure over time
• Sanctions and politically exposed person (PEP) screening against relevant UK and international lists
• Filing required reports to competent authorities, including suspicious activity reports to the National Crime Agency where mandated by law

Certain behaviours are restricted to support KYC, AML, and platform integrity. Attempts to bypass identity checks or security measures will be treated as suspicious activity.

• Creating or using multiple accounts (multi-accounting)
• Submitting forged, altered, or stolen documents
• Any attempt to launder proceeds of crime or disguise the source of funds
• Manipulating systems, software, odds, or promotions to gain unfair advantage
• Sharing, selling, or transferring account access to any third party
• Using payment instruments or wallets not owned by the verified account holder
• Misrepresenting identity or impersonating another person

Breaches of this policy, failure to complete ID verification, or refusal to cooperate with AML checks may lead to enforcement action in line with regulatory requirements. Measures are proportionate to risk and may be applied without notice where required by law.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must ensure that all personal data and documents supplied are accurate, complete, and kept up to date. Verification and any document submission requests must be completed within the stated timeframes. Only payment methods owned by the verified account holder may be used for deposits or withdrawals. Any change in circumstances relevant to KYC or risk (such as a new address or new payment method) should be notified promptly. Suspicious activity encountered on the platform should be reported to customer support without delay to protect user safety and account protection.

The platform upholds fair play and transparency to protect users and maintain a safe environment for responsible gaming. These principles guide how identity checks, transaction monitoring, and reporting obligations are carried out.

• Compliance with KYC/AML standards and applicable UK laws
• Confidentiality and protection of personal data under data protection law
• Ongoing monitoring for suspicious activity and timely escalation
• Prevention of manipulation and other unfair behaviour
• Access to informed support on safety and verification matters
• Shared responsibility between the platform and users to address risks
• Equal conditions and consistent rules for all users